Outsourcing essential operations of your business like janitorial services can be a painstaking job if you end up hiring a wrong commercial cleaning service in Leawood, KS.
Here are some signs that indicate that you need to kick your floor cleaning company to the curb, and start looking for a trusted and experienced commercial cleaning service.
Vague price point
If your cleaning company is not open about its price point and per hour charges, then they are cheating you on the deal for sure.
Trustworthy companies that want to partner on a long-term basis are transparent in all their monitory dealing. They will collaborate with you and develop a plan that is suitable for your commercial facility, and recommend cleaning services that are essential for your business.
Cleaning company falls short on their people process
If your cleaning company does not hire janitorial staff after screening, your office facility can be at risk of security breach, theft, and damage caused by improper handling of chemical agents.
Cleaning company is not invested in your building security
Hiring people without drug test and background checks can put your commercial facility at risk. If the company does not keep a track of their cleaner’s attendance and progress, it can prove to be a liability for your company.
Look for a cleaning company has a transparent hiring process and provides insurance protection.
Cleaning company has no training program
Commercial cleaning requires the use of blood borne pathogen, technical machinery, and knowledge of emergency procedures.
If your service provider does not train and educate their employees regarding safe chemical use and building security, you are likely to notice poor cleaning results and damaged to your office equipment.
Hire a company that is vested in providing a customer centric service and trained teams.
High cleaning staff turnover
Cleaning companies are accustomed to high turnover, but if the cost of re-hiring is passed on to your business, then this problem should be your concern.
Moreover, having new staff every other week can disrupt routine and raise some security red-flags. If your janitorial staff is skipping too many service days and recruiting new faces every other day, it’s time to start searching for another floor cleaning service.
Absence of latest cleaning equipment
Cleaning industry has considerably evolved with use of machinery, green cleaning products, and CRM tools. If your cleaning service is far from following the industry practice, you need to find someone who can do the same task in less time, money, and labor.
Cleaning company lacks in communication
to respond to emergency situations like water damage can show lack of professionalism in your commercial cleaners. The operation manager of the cleaning company needs to be in constant contact with you to determine the quality and progress of services at your facility.
Absence of quality control
If your cleaning company is free of check and balance, their services are likely to decline with time.
If the deficiencies are not noted and worked-on, you need to switch cleaning company. There should be a transparent mechanism to report shortcomings and the company should also report their efforts in overcoming the identified mistake.
We – at Crystal Clear Enterprise Inc. – are committed at providing transparent and trustworthy commercial cleaning services in Lawrence, KS.
You can benefit from our floor cleaning, carpet cleaning, and janitorial services.
All our employees go through a 90-days basic training program before they start working on a project. Our clients are managed by a sophisticated AMS and CRM software that helps us keep track of employees and client’s queries.